Floods are devastating!
Whether you have flood insurance or not, the days following a flooding event are very stressful and may make you wonder where to begin the clean up. You are not alone. We want to share some resources and information to help you BEGIN this overwhelming process.
- Do not return home until you have been advised that it is safe to do so
- Ensure the building is structurally sound before entering and look for potential hazards
- Electrical safety – Do not turn on appliances or electricity until a qualified electrician can do an inspection
- wet electrical wires and fixtures are a high risk of shock or fire
- Water Safety – Do not use or drink water out of the faucet until you have been told it is okay to do so
- water can be contaminated with sewage
- well water can also be contaminated
- Food Safety – Discard any food that has been exposed to flood waters/contamination
Whether you have insurance or not, it is very important that you assess the damage and document it with notes and photos before you begin the clean up process.
- Take photos and videos
- Keep receipts
- Keep a sample of all materials
- Contact repair services
- Preliminary damage assessment
For more information please see: FEMA – Document damage and start clean up
File a claim
This section is specific to our clients at Strand Insurance. If you are one of our clients that has an existing flood insurance policy, the claims process is currently being started by phone. If you know your carrier, please use the phone numbers below. If you do NOT know which company you are with, please give us a call and we can help you!
– American Bankers NFIP – 800-423-4403 option 3 for flood claims
– Hiscox flood – 800-487-7565 extension 5024 for flood claims
– The Hartford flood – 866-553-5663
If you do NOT have flood insurance, FEMA may have resources available to you. Please visit: FEMA Assistance
– I applied for FEMA Assistance, now what? Please visit: FEMA What’s Next
If you have questions please let us know.